AudioCodes Live for Microsoft Teams is a portfolio of managed services that removes complexity from the integration of Teams collaboration, unified communications and enterprise telephony. It provides a seamless, rapid and cost-effective migration to Teams for high quality voice and video collaboration, delivered as a fully managed service.
Available via AudioCodes global community of partners and service providers, Live for Microsoft Teams provides a selection of managed service options - Essentials, Pro and Premium, each tailored to meet different needs ranging from Teams Direct Routing, to cloud-based tools to simplify user management, to integration with existing on-premises telephony.
Per-user-per month pricing allows for predictable budget planning. Additional subscription-based options include IP Phones, Video and Audio Room Conferencing, Call Recording and Meeting Insights, all designed to improve the Teams experience for users and improve enterprise productivity.
On 36 month program.
Shorter terms available.
Volume discounts available.
Available via telecom resellers, Microsoft 365 partners and agents
A selection of conference, video and business phones on monthly pricing
Change management and adoption workshops
Data network,security, faxes and analog ports, device deployment
Discovery and planning workshop to create a clear vision and budget
Ideal for business with international branches
A selection of options to deliver all you need, via AudioCodes and our partners
For planning and migration services, contact AudioCodes
Customize the service that is right for you, leveraging our portfolio of products and capabilities
Service available via AudioCodes global network of service partners
Global – Bring your own telephony contract
North America – Unlimited Local & National Calls $10
SBC stands for Session Border Controller. An SBC is a device, either Physical or Virtual that works in a similar way to an Internet Router, only it routes calls. To provide Direct Routing for Microsoft Teams you must have an SBC. Managed SBC means that AudioCodes will install and operate the SBC for the customer.
Direct Routing allows you to connect Microsoft Teams to your preferred telephony provider for voice calls, rather than using Microsoft Calling Plans. This flexibility allows you to take advantage of cheaper call rates, maintain existing telephony provider relationships and/or integrate with your existing phone system(s). Direct Routing is implemented with an AudioCodes certified SBC and it allows you to connect Microsoft Teams to an existing telephony network it is also referred to as BYOC (Bring your own Carrier).
With Live Pro your IT professionals will get access to a web portal that will allow them to manage the full life-cycle of employees, including moves/adds/changes/deletions. As part of Live Pro you will get your tenant policies configured and the tenant health monitored and periodic updates to give you an executive view of all you need to know.
Live Premium is the full package that give you a fully managed services that includes integration with your on-premises equipment, like legacy PBX/UC systems, analog extensions like faxes or emergency phones, as well as installation and integration of products in your branches (globally). In addition, with Live Premium you will get support in considering your data and WiFi networks aspects as related to Microsoft Teams, and have the peace of mind with a single support hotline that will help and guide you through any operational aspects related to the AudioCodes solution.
Well, you get unlimited calling in USA and Canada, as well as the ability to call internationally and get charged only for what you called. In addition, you can port your existing office phone number (aka DID – Direct Inwards Dialling) so that you don’t need to reprint any business cards or lose touch with you customers and partners. You can also get new DID if you need additional ones on top of what you already have.
AudioCodes Live service is for a committed period of 36 months, but if that is not what you are looking for, talk to one of our consultants to explore your options.